Terms & Conditions
Last updated: August 2026
Welcome to EOS. These Terms & Conditions govern your use of our website and the purchase of products from EOS. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use our website.
About EOS
EOS is a European supplier of used audio visual equipment for sale, providing professional audio, video, lighting, DJ, stage equipment, and related accessories to customers throughout Europe.
Eligibility
By using our website, you confirm that you:
- Are at least 18 years old or have the legal authority to enter into contracts.
- Provide accurate and complete information when placing an order.
- Will use our website only for lawful purposes.
Products
EOS offers carefully selected used professional audio visual equipment.
As many products are pre-owned, minor cosmetic wear may be present. Product descriptions, specifications, and condition details are provided to help customers make informed purchasing decisions before placing an order.
Product images are provided for illustration purposes and may occasionally differ slightly from the item received due to lighting, photography, or manufacturer updates.
Pricing
All prices displayed on our website are shown in the applicable currency and may be updated without prior notice.
While we strive to ensure pricing accuracy, EOS reserves the right to correct pricing errors or cancel orders where incorrect pricing has been published.
Orders
Submitting an order does not automatically guarantee acceptance.
EOS reserves the right to:
- Accept or decline any order.
- Cancel an order if a product becomes unavailable.
- Cancel an order where pricing or product information contains errors.
- Request additional information before processing an order.
Customers will be notified if an order cannot be completed.
Payments
Payment must be completed before an order is prepared for dispatch unless otherwise agreed.
Orders will only proceed once payment has been successfully confirmed.
Accepted payment methods are displayed during checkout.
Shipping
EOS supplies customers throughout Europe.
Shipping times may vary depending on the destination, courier availability, customs procedures where applicable, and product availability.
Estimated delivery dates are provided as guidance only and should not be considered guaranteed delivery dates.
Further information is available in our Shipping Policy.
Product Availability
Our inventory is updated regularly; however, availability cannot always be guaranteed.
If a product becomes unavailable after an order has been placed, we will contact you to discuss the available options.
Returns
Returns are handled in accordance with our Returns & Refund Policy.
Customers should review that policy before requesting a return.
Warranty
Warranty coverage varies depending on the product and is explained within our Warranty Policy or individual product listings where applicable.
Intellectual Property
All website content, including text, graphics, images, logos, product descriptions, designs, and other materials, is the property of EOS or its licensors unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
Website Availability
We aim to keep our website available at all times; however, we cannot guarantee uninterrupted access.
Maintenance, technical issues, or circumstances beyond our control may occasionally affect website availability.
Limitation of Liability
To the fullest extent permitted by applicable law, EOS shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products.
Nothing in these Terms & Conditions excludes liability that cannot legally be excluded under applicable law.
Customer Responsibilities
Customers are responsible for:
- Providing accurate billing and shipping information.
- Reviewing product specifications before purchase.
- Ensuring purchased equipment is suitable for their intended application.
- Inspecting delivered products upon arrival and reporting any issues promptly.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
EOS reserves the right to update these Terms & Conditions at any time.
Any changes will become effective once published on this page. Continued use of the website constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing the operation of EOS and any mandatory consumer protection laws applicable within the customer’s jurisdiction.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
EOS
Email: contact@eurleos.com